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Business & Ratings: a business rates advisory website

Client · Professional services · businessandratings.co.uk

The Business and Ratings Advisory Service Limited, based in Rubery near Birmingham, helps tenants, landlords, SMEs and larger companies with their business rates. We built its website, businessandratings.co.uk.

Business & Ratings Advisory home page on a desktop browser
Business & Ratings Advisory home page on a phone

The problem

Business rates (NNDR) are a tax on most non-domestic property, and they’re easy to get wrong. A property can be assessed incorrectly, separate units can be lumped into one assessment, and when a property sits empty the bill usually falls on the landlord. Owners who want to question a bill then have to deal with the council and the Valuation Office Agency themselves.

The firm needed a site that explains these problems to property owners and makes it easy to hand the whole case over. Its approach is hands-on: it visits the premises, surveys them and deals with the council and the VOA, so clients don’t have to.

What we built

  • Service pages for business rates, empty property rates and the Check, Challenge, Appeal process.
  • Case studies showing the kinds of outcome the firm works towards, from full Small Business Rates Relief to a property removed from the rating list.
  • An enquiry form that saves a step. Visitors can upload their NNDR bill with their message, so the firm can look at the figures before the first call.
  • An About page that explains how the firm works, from the first visit to the final decision.

The result

Property owners can see what Business & Ratings does, read real cases and send their rates bill in one go.

Related service: Web design

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